Support
Common questions
Answers about the book, the app, and what the tools can and cannot reach. Jump to a section, or read straight through.
About the project
What is Citizen Playbook?
Citizen Playbook is a book, an app, and a broader effort to help ordinary people understand and participate in local government. The book provides the instruction and real-world guidance. The app helps with selected research, document, and communication tasks.
Do I need the book to use the app?
The app can be used without purchasing the book. The book provides broader context, strategy, and instruction that the app doesn’t attempt to replace.
How the app works
Does the app replace official government sources?
No. Citizen Playbook can help locate, organize, and explain information, but important details should be confirmed through official government records and sources.
Does the app contact officials for me?
No. The app can help prepare public comments, emails, questions, and records requests. You review and send or present them yourself.
Does the app use artificial intelligence?
Some tools use artificial intelligence to help locate, organize, or explain information. AI can make mistakes, so important details should be reviewed and confirmed against official sources.
Can the app find information from every city or town?
Availability varies. The app can retrieve information when a jurisdiction publishes it in an accessible location and allows the request. Some websites, meeting systems, and records may block or limit automated access.
Availability and support
Where are the book and app available?
The book is available as a print paperback through Amazon (opens in a new tab). The app is available at citizenplaybook.app (opens in a new tab).
How much does the app cost?
Open citizenplaybook.app (opens in a new tab) to see current pricing.
How can I get help?
Email support@citizenplaybook.com. One address covers the book, the app, speaking, and anything else.
Still need a hand?
The contact page explains how to reach us with questions about the book, the app, speaking, or anything else.